Claims

Handling an incident can be complex. Our team will guide you through the entire claims process, ensuring a clear and efficient experience in line with the terms and conditions of your policy.

Whether it’s a fire claim or damage from a natural disaster, we understand that each claim is unique to your business. With extensive experience handling significant claims across various sectors, we ensure that your situation is addressed with the care and attention it deserves.

We ensure a streamlined process with your insurers, keeping things efficient and straightforward. We offer a team of experts across various fields, including legal advice, medical guidance, risk assessment, and mitigation strategies.Following a claim, we will guide you through risk improvement strategies and recommend corrective actions to prevent future incidents.We believe in helping you understand the nuances of your policy, ensuring you are clear on how different circumstances may affect your claim. Our team provides detailed, analytical interpretations to guide you through each situation and is dedicated to supporting you throughout the entire claims process, from start to finish, across all types of insurance.

Our claims department is organized into three specialized teams:

We prioritize ongoing training to ensure our team provides you with the highest level of technical advice and service.

Our motto: Close client relationships, hassle-free service, and always going the extra mile.

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        ESTABLISHED IN 1986, CITY BROKERS LTD IS THE LARGEST INSURANCE BROKING ORGANISATION IN MAURITIUS.

        Supported by a team of 75+ staff, we act as full time consultant or broker to over 3,000 clients including major corporate clients whose premiums total in excess of Rs 1bn.

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