City Brokers Ltd – Privacy and Data Protection Notice

City Brokers Ltd is committed to comply with local Data Protection Act (Mauritius) 2017 requirements, along with the EU GDPR (General Data Protection Regulations) 2016/679 (where applicable) aiming at ensuring that maximum security measures are set up with regards to the protection of the personal data it holds for its customers.

We understand that the protection of the personal data of our customers is essential to our operations and to maintaining our customer’s assurance and trust in our organisation.

In order to make use of any customer’s personal data, City Brokers Ltd and its representatives, will ensure that the appropriate consent for the processing of such personal data is received from the customer. Moreover the company will inform its clients on the purpose of collection and the reason for using such information.

Also, the company will do its maximum to guarantee that any processing of personal information or collection of customer consent is in line with legal requirements set by the Data Protection Act (Mauritius) 2017 and the EU GDPR (General Data Protection Regulations) 2016/679.

Purpose of Collection and Use of information

Personal Data, for example (but not limited to the following); name / address / contact details / employment details, amongst others, may be collected by the company or any of its representatives for the purpose of processing insurance cover requests. Personal data may also include sensitive personal data, such as; age, health details and history, gender, race.

City Brokers Ltd will ensure that any personal data collected, recorded or used in any way with regards to any of its customers, is only retained and processed by the company or its representatives for the purposes of setting up or administrating related insurance covers / claims.

As Insurance Brokers, City Brokers Ltd may pass on your personal data onto its business partners for the fulfilment of any insurance contract. Such partners may include; Insurers, Insurance administrators, Correspondent brokers and any other supplier providing services to the company for the processing of the relevant insurance cover / claim.

Access to your Personal Information

You have the right to request for a copy of the personal information that City Brokers Ltd holds in its records about you. Should you wish to receive a copy of your information kept in our records or would like to correct or object to the processing of your personal information, please email our Data Protection Officer on .

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our website.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this. Any monitoring of our website activity is purely for statistical purposes, the company may track the number of visits on its website but the tracking does not identify the user.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.


The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use maximum commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Notice

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Data Protection and Privacy Notice at any time and you should check this Data Protection and Privacy Notice periodically. Your continued use of our services after we post any modifications to the Data Protection and Privacy Notice on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Data Protection and Privacy Notice.